Hey everyone, Kamal here.

Over the last few weeks, I’ve been writing about:

• how end-of-shift charting quietly kills NOI, and

• how hard it is to justify care plan / LOC changes when the acuity trail is fuzzy.

• how AI can improve operations in senior living as a visibility layer.

Here’s the next step if you’re nodding along:

I’m looking to work with 5 operators to quantify unplanned care and recover NOI in 30 days, without changing your EHR or existing workflows

Most buildings I talk to are missing one thing:

real-time visibility into planned vs unplanned care minutes (and what that means for staffing capacity + margins).

So decisions get made on lagging signals:

• staffing feels “tight” but no one can point to where the load is coming from

• unplanned care quietly grows (behaviors, falls risk, toileting assist, redirections, call lights, follow-ups)

• service plans/LOC stay static while care demand changes

• families feel inconsistency, staff feels burnout, NOI takes the hit

The goal is simple:

Can we identify and capture at least $250 NOI per occupied resident in ~30 days by making planned vs unplanned care costs visible and using that visibility to adjust service plans/LOC and staffing capacity?

Get visibility into unplanned care costs

This is for you if:

• you run assisted living/memory care

• you run on ALIS, PointClickCare or similar

• you feel “capacity is the problem” but don’t have clean visibility into the drivers

• you suspect you’re over-serving relative to current plans (or underpricing acuity)

• you want a practical system that helps the floor and gives leadership better signals

This is not for you if:

• you want a generic chatbot

• you already have clear, trusted visibility into planned vs unplanned care minutes by resident/unit/shift

• you can’t spare a couple short working sessions over the month to review signals + decide actions

What you get out of the 30 days

By the end of the 30 days, you should have:

• a clear, real-time view of where unplanned care is coming from (by resident/unit/shift)

• a concrete estimate of NOI you’re leaving on the table

• a usable acuity trail for at least a handful of residents where you can justify LOC / service plan changes with confidence

• a simple playbook your team can follow to keep visibility consistent even with turnover

If you’d like to see whether one of your buildings could be a fit for this:

– Reply NOI or
– Click below to run a quick NOI leak check on one building:

Run a 15-min NOI Leak Check

– Kamal Bhartiya, Founder & CEO at Fitmedik

Whenever you are ready, my team is happy to get your building started with AI. To see what’s working for other operators and identify your first AI-delegated workflow, book a 15min brainstorming session here.